What is ITIL and how does it apply to your ITSM services?

ITIL, which stands for Information Technology Infrastructure Library, is a set of practices for IT service management that focuses on aligning IT services with the needs of businesses. At Abacus Solutions Group, ITIL principles are the backbone of our ITSM services. We leverage these best practices to ensure efficient and effective management of IT services, ensuring they are in harmony with your organization’s objectives. Our approach to ITIL implementation in ITSM helps streamline processes, optimize service delivery, and boost overall IT operational efficiency.

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