Frequently Asked Questions
What kind of support and maintenance do you offer in your ITSM packages?
Our ITSM packages at Abacus Solutions Group include comprehensive support and maintenance services to ensure the optimal performance of your IT infrastructure. This encompasses regular system updates, proactive monitoring, troubleshooting, and on-demand support for any IT-related issues. Our dedicated team provides 24/7 assistance to minimize downtime and maintain business continuity. We focus on preventive maintenance to foresee and rectify potential issues, ensuring a seamless IT experience for our clients.